Open Communication Building a Better Community

In a time were Social Media seems to be taking over, I was fortunate to have spent several hours face to face with the Broward CIL leadership group led by Danny Murphy.  The BCIL leadership program, spends time visiting community partners to learn about what they do, and at the same time bring a different view on how businesses and organizations are perceived.

I was excited, as I had received a preliminary email last week on some questions that were raised from the group.  I had answered these questions, and provided some background information of the history, mission, vision and challenges faced both locally as well as an industry to help build a foundation, to allow us to get deeper in conversation about what the community is looking for.

After a tour, we met in the conference room where we discussed the history, vision and purpose of the company.  We discussed what we feel separates us from our competition; and why we continue to do what we do.  I believe the group has a much better understanding on how the system works, and what increased pressures and requirements we face over a more traditional business.  I believe we were able to share some valuable resources that can benefit the group and the community.

Unlike Social Media, there were no boundaries or hiding behind a computer; we were looking for feedback, suggestions, what their ideal CRT Company (Complex Rehab Technology) looks like, what challenges / obstacles they face, and how we can be a more valuable part of the community.

The group was able to ask questions, and offer their perception, and what they are looking for in an equipment company.  The exchange provided us with several ideas, and much to discuss with Active's staff on setting up a schedule in which to implement some of these suggestions.

We Thank Danny Murphy, and the members of the Leadership Group for taking the time to learn about what we do, and helping our company improve.

Any questions can be directed to Carey Britton, Seating Specialist for Active Mobility Center. He can be reached at 954-946-5793 or cbritton@wheelchairguys.com .